Terms of Service

Effective Date: March 2026

Last Updated: March 2026

These Terms of Service ("Terms") govern your access to and use of www.momentumwellnessmd.com and any related services provided by Momentum Wellness PLLC ("Momentum Wellness," "we," "our," or "us"). By using this website, requesting services, or interacting with our platform, you agree to these Terms.

1. No Emergency Services

THIS WEBSITE AND OUR SERVICES DO NOT PROVIDE EMERGENCY CARE. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM IMMEDIATELY.

2. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use this website and request services. Clinical services are only available to eligible patients located in Arizona at the time services are rendered, unless otherwise expressly stated.

3. Informational Website; No Guaranteed Treatment

Content on this website is provided for general informational and marketing purposes only and does not establish a physician-patient relationship by itself. Submission of a form, payment of a consultation fee, or use of the website does not guarantee that treatment, a prescription, ongoing care, or any specific outcome will be provided. All medical decisions are made only after appropriate physician review and clinical determination.

4. Consultation Requests and Clinical Services

Our practice offers physician-guided telemedicine and wellness-related services. Consultation requests may involve online forms, questionnaires, asynchronous submissions, follow-up questions, lab review, and other clinical workflows. Additional information, identity verification, laboratory testing, or follow-up may be required before treatment is offered.

5. Physician-Patient Relationship

A physician-patient relationship is formed only when we expressly accept you as a patient and a licensed clinician has agreed to provide care in accordance with applicable law. We reserve the right to decline service or determine that you are not an appropriate candidate for treatment.

6. Prescriptions and Pharmacy Fulfillment

If clinically appropriate, prescriptions may be issued electronically and fulfilled by a licensed pharmacy. Medication availability, formulation, shipping requirements, pricing, refill timing, and fulfillment logistics may vary. We do not guarantee that any specific medication, dosage, compounded formulation, or pharmacy option will be available in every case.

7. Patient Responsibilities

You agree to:

  • Provide accurate, complete, and current information.
  • Update us if your medical status, medications, or contact information changes.
  • Use prescribed medications only as directed by a licensed clinician.
  • Complete requested labs, follow-up tasks, and monitoring requirements when applicable.
  • Seek in-person care when medically appropriate.
  • Not use the website for unlawful, abusive, fraudulent, or misleading purposes.

8. Fees, Payments, and Subscriptions

Fees for consultations, programs, subscriptions, and related services are disclosed on the website, patient portal, checkout page, or other written materials. By purchasing a service, you authorize the applicable charges. Recurring programs may renew automatically unless canceled in accordance with the applicable program terms.

Consultation fees, subscription fees, pharmacy charges, laboratory charges, and shipping charges may be separate unless expressly stated otherwise. You are responsible for reviewing the details of any program before purchase.

9. Refunds

Refund eligibility, if any, is governed by the specific offer, checkout terms, and applicable law. If a consultation is determined not to be clinically appropriate before treatment is initiated, any refund policy specifically stated at the time of purchase will control. Once clinical review, administrative processing, pharmacy processing, medication dispensing, shipping, or other services have occurred, refunds may be limited or unavailable.

10. Communications

By submitting your information, you consent to receive communications from us related to your inquiry, account, services, scheduling, billing, care coordination, and operational updates, including email, phone, text message, and secure portal communications where applicable. Standard messaging and data rates may apply.

11. Privacy

Your use of the website and services is also governed by our Privacy Policy and, where applicable, our Notice of Privacy Practices.

12. Intellectual Property

All website content, branding, copy, graphics, layout, text, logos, and materials are owned by or licensed to Momentum Wellness PLLC and are protected by applicable law. You may not copy, reproduce, republish, distribute, modify, or exploit website content without prior written consent.

13. Prohibited Uses

You agree not to:

  • Use the website in violation of any law or regulation.
  • Interfere with website functionality or security.
  • Attempt unauthorized access to systems or accounts.
  • Impersonate another person or submit false information.
  • Use the website to obtain medications through deception or misuse.

14. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND AVAILABILITY.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOMENTUM WELLNESS PLLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, REVENUE, PROFITS, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO USE OF THE WEBSITE OR SERVICES.

16. Indemnification

You agree to indemnify, defend, and hold harmless Momentum Wellness PLLC and its owners, officers, employees, contractors, and affiliates from claims, liabilities, damages, losses, and expenses arising out of your misuse of the website, violation of these Terms, or violation of any law or third-party rights.

17. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

18. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date.

19. Contact Information

Momentum Wellness PLLC
Email: drobrien@momentumwellnessmd.com
Website: www.momentumwellnessmd.com