Privacy Policy

Effective Date: March 2026

Last Updated: April 2026

Momentum Wellness PLLC ("Momentum Wellness," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.momentumwellnessmd.com, submit information through our website, communicate with us, or use our services.

1. Who We Are

Momentum Wellness PLLC is an Arizona-based telemedicine wellness practice providing physician-guided services related to weight loss, performance, recovery, and other wellness offerings for eligible patients located in Arizona.

2. Information We Collect

We may collect the following categories of information:

  • Contact Information: name, email address, phone number, mailing address, and other identifying information you provide.
  • Account and Intake Information: information submitted through consultation forms, intake forms, questionnaires, scheduling tools, and patient portal workflows.
  • Health and Medical Information: symptoms, medications, medical history, treatment goals, lab information, and other health-related information you submit in connection with clinical services.
  • Payment Information: billing details and transaction information. Payment card processing may be handled by third-party payment processors, and we do not store full card numbers on our website servers.
  • Communications: emails, messages, contact form submissions, and customer service communications.
  • Technical Data: IP address, browser type, device information, operating system, referring URLs, site usage data, cookies, pixels, and analytics data.

3. How We Collect Information

We collect information:

  • Directly from you when you fill out forms, request a consultation, make a purchase, book services, or contact us.
  • Automatically through cookies, analytics tools, and similar technologies when you use our website.
  • From service providers that help us operate our website, payment processing, communications, scheduling, and patient care systems.

4. How We Use Information

We may use your information to:

  • Provide, operate, and improve our website and services.
  • Review consultation requests and determine eligibility for services.
  • Communicate with you about consultations, services, billing, updates, and support.
  • Coordinate care, prescriptions, lab requests, and pharmacy fulfillment when applicable.
  • Process payments and manage subscriptions or recurring service offerings.
  • Respond to inquiries and provide customer support.
  • Maintain security, prevent fraud, and enforce our policies.
  • Comply with legal, regulatory, licensing, and professional obligations.

5. Health Information

Some information you submit may constitute protected health information under applicable law. Where applicable, clinical information is handled in accordance with our Notice of Privacy Practices and applicable healthcare privacy laws.

6. Sharing of Information

We may share information with:

  • Healthcare operations and service providers that help us provide services, such as patient portal vendors, payment processors, scheduling platforms, website providers, analytics providers, and secure communications vendors.
  • Licensed pharmacies, laboratories, and related clinical vendors when needed to provide care, fulfill prescriptions, coordinate testing, or support treatment.
  • Professional advisors and legal authorities when needed to comply with law, protect rights and safety, or respond to lawful requests.
  • Successors or assigns in the event of a business transaction, reorganization, merger, sale, or transfer of assets, subject to applicable law.

We do not sell your personal information for monetary compensation.

7. Cookies and Analytics

We may use cookies, analytics tools, and similar technologies to understand website traffic, improve performance, remember preferences, and support advertising or remarketing efforts. You can adjust cookie settings through your browser, but some site functions may not work properly if cookies are disabled.

8. Data Retention

We retain information for as long as reasonably necessary for business, clinical, operational, legal, regulatory, and recordkeeping purposes, including as required by healthcare, tax, and licensing obligations.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no internet transmission or storage system can be guaranteed to be 100% secure, and you use the site at your own risk.

10. Your Choices

  • You may contact us to update certain account or contact information.
  • You may opt out of non-essential promotional emails by using the unsubscribe link where available.
  • You may disable cookies in your browser settings, subject to the limitations described above.

11. Third-Party Links and Platforms

Our website may link to third-party sites, patient portals, payment processors, pharmacies, social media platforms, or other external services. We are not responsible for the privacy or security practices of third parties, and you should review their policies separately.

12. Children’s Privacy

Our services are not intended for children under 18, and we do not knowingly collect personal information directly from children under 18 through this website.

13. Arizona / U.S. Use Only

Our services are intended for users located in the United States, and clinical services are limited to eligible patients located in Arizona, unless otherwise expressly stated.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

15. Contact Us

Momentum Wellness PLLC
Email: drobrien@momentumwellnessmd.com
Website: www.momentumwellnessmd.com